Are you facing massive deferrals in your digital roadmap? Does your IT department not reach everything? Is the perception of the quality of service the IT area offers not good? With a controlled investment, an excellent solution to improve all aspects is to outsource the best IT Managed Services that will allow your teams to focus on urgent and necessary tasks.

What Are Managed IT Services?

When we talk about IT Services Managed, we refer to the total or partial outsourcing of managing your company’s IT infrastructure. That is, outsourcing thebest IT Managed Services.

We outsource not only the functions but also the responsibility to provide the service. Your company decides what it wants to outsource and with what quality standards: response times, system availability, etc. The service provider is concerned with making available your company the necessary resources to provide it: tools, processes, and people.

IT departments often have a love/hate relationship with Managed IT Services. Still, deep down, they know that having specialized IT Services Company take care of a specific service will relieve their daily workload. 

IT Department Vs. Digital Transformation Department

In 10 years, companies will have digitally transformed or will not exist. Haven’t you incorporated aManaged Services Provider (MSP) into your business model yet? Turn your 20th-century IT department into a 21st century Digital Transformation department:

IT Managed Services: Where Do I Start?

Managed IT Services of your CPD: Your supplier will be in charge of the IT infrastructures that support most of your business processes are operational.

IT Managed Services for User Support (CAU): In this case, it will include advanced tools, ITIL processes, and a Pool of Resources dedicated exclusively to the immediate attention of interactions with the IT area.

Managed Vulnerabilities SOC Services: Did you know that it is possible to outsource computer security in your company by having an expert team that ensures the continuity of your business in the event of an attack?

Services Managed of your ERP: A problem with the availability and performance of your ERP can cause severe economic and image damage. Take care of your business and be proactive with managing the technological infrastructure that supports SAP Business One or Microsoft Dynamics Nav.

The Importance Of The Services Managed.

• A person who unifies the interrelation of the service with the client
• They maintain regular face-to-face feedback with the client.
• Provide the client with historical and preventive visibility of the service
• Proactively propose improvements to the client for problems detected about technological modernization plans, changes in technological architecture, or proposals for changing operating processes.
• Detect and coordinate with the technical team any action necessary to correct any deficiency in the provision of the service

Why Choose The Best IT Managed Services Company?

IT Managed Services Companies aim at clients who want to outsource the management of all or part of their ICT infrastructure.

The managed IT services are applicable to services hosted in our infrastructure and external infrastructures in customer CPDs. It is also an adequate service to meet the needs of some clients who require a technological partner’s support, advice, and coverage without opting for total outsourcing of their ICT infrastructure.

What Is Intended?

• Free yourself from purely technological tasks that do not represent added value so that the IT department can focus on the tasks closest to the business.
• Flexibility and adaptation of the service to the needs of the business
• Increase the quality of services of the ICT infrastructure of our clients
• Reduce operating costs
• Reduce the risks inherent in managing a constantly evolving technological infrastructure
• Help the client in the technological evolution of its infrastructure and maximize the added value to its business.

How Do We Do It?

At ABM IT Managed Services Company,we apply a method based on ITIL and our know-how in ICT infrastructure management to improve service levels for our clients while lowering operating costs.

• Defining processes and roles that will be responsible for these processes
• Making specialized tools available to the client for the monitoring, exploitation, and management of ICT infrastructures
• Defining a quick and direct dialogue with our clients
• Orienting our customer service, not to technology